Tenants Toolkit

Renting is changing.  The Renters Right Act came into effect on 1st May 2026.  The Act impacts many aspects of private renting.   For full and up to date information go to Renting is changing.

We hope this toolkit provides information and tools to help you stay safe and happy in your tenancy, if you would like to talk to someone about a concern you have about your landlord please contact us in 0191 2771438, email us at privaterentedservice@newcastle.gov.uk 

Asking for your landlords address

Do i have a right to know who my landlord is? How can I ask the agents for my landlords details?

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Deposits and deposit protection

How should you request a deposit be protected? When can you request a deposit back? What about compensation?

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Rent repayment orders

Find out about Rent Repayment Orders, when would you qualify for one and how to apply for one.

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Homes fitness for habitation

What are Homes fitness for habitation, and what doe they mean for me?

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