Tenants library

Renting from a private landlord usually provides a great variety of well managed, well maintained properties, and is the tenure of choice for many.  However, it is essential that you know what your rights and responsibilities are to ensure that your renting experience is a happy one.  We hope that our tenants quick guides are a great way to start, however if you need more information, or would like to talk to someone about any queries or concerns you might have, contact us on on (0191) 277 1438 or email privaterentedservice@newcastle.gov.uk 

 

Tenant’s Handbook

Our tenants handbook is a easy to use guide that tells you everything you need to know when renting.

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My landlord has given me notice, what does that mean?

Being given a notice to leave your home can be a worry, here’s what you need to know and where to get advice.

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What is a deposit and why will I be asked to pay one?

Many landlords will ask you to pay a deposit before renting a property, here’s what you should know before paying any money.

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What is a guarantor and why do I need one?

Some landlords might ask you to provide a guarantor before starting a tenancy, here’s what you need to know .

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What about holding deposits?

What is a holding deposit? Why is the landlord asking for one? Will i get the money back?

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What is a joint tenancy and should I sign one?

Signing a tenancy is a big reasonability, here’s what you need to know before you sign a joint tenancy.

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What if a I need to leave my tenancy early?

What should i do if a I need to leave the tenancy early? Will I loose my deposit?

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What’s the difference between a lodger, licence and tenant?

What type or tenancy do I have and what are my rights?

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What is retaliatory eviction and how can I avoid it?

My landlord wont do repairs, if I report my landlord can they ask me to leave?

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Where can I see my EPC and what is MEES?

Landlords should ensure that your home is warm and affordable to heat. Find out how to ask for a copy of your EPC.

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What is the managing agent redress scheme and what does it mean for me?

What to do if you’re unhappy with the managing agents service.

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What are Rent Repayment Orders (RRO)?

What is a rent Repayment Order? Who can apply, and how would I go about it?

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What is the Homes Fitness for Human Habitation Act?

A landlord must make sure your home is safe and fit to live in.

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Can my landlord put up the rent?

Find out what to do if your landlord asks to put up your rent.

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