There are few things in life more important than a safe, secure and comfortable place to live. Our friendly, professional staff provide a range of help and advice that isn’t available anywhere else.

We hope this website provides all the information to help you stay safe and happy in your tenancy, if you would like to talk to someone about a concern you have about your landlord please contact us in 0191 2771438, email us at privaterentedservice@newcastle.gov.uk or complete our online reporting form.

 

Tenants Advice Service

Need help understanding your rights? Having problems with your landlord? We can help maintain your tenancy.

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Home Finder Service

Need help finding a home? Worried about varying standards? Find a list of safe, affordable and well managed properties.

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Rent Deposit Scheme

If you’re struggling to save enough money for a deposit we may be able to help.

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Tenants FAQs

Private Rented Service provide advice and support about renting from a private landlord, find out more about what we offer.

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