Renting from a private landlord usually provides a great variety of well managed, well maintained properties, and is the tenure of choice for many.  However it is essential that you know what your rights and responsibilities are to ensure that your renting experience is a happy one.  We hope that our tenants quick guides are a great way to start, however if you need more or would like to talk to someone about any queries or concerns you might have contact us on on (0191) 277 1438 or email privaterentedservice@newcastle.gov.uk 

IMPORTANT: the COVID Act has made some important changes to landlords and tenants rights and responsibilities during the COVID period, please be sure to check the most up to date guidance here.

What is a guarantor and why do I need one?

What is a guarantor? A guarantor is someone who agrees to pay the rent on behalf of a tenant if …

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What is a joint tenancy and should I sign one?

What is a joint tenancy? A joint tenancy is where two or more people are named on and sign the …

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What are Rent Repayment Orders (RRO)?

What is a rent repayment order? A rent repayment order (RRO) is an order made by the First-tier Tribunal requiring …

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What is the Homes Fitness for Human Habitation Act?

The Act applies to both social and private rented landlords alike and sets out standards that landlords must meet to …

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What about holding deposits?

A holding deposit is a deposit paid by a tenant to a landlord/agent on the agreement that the landlord or …

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What is retaliatory eviction and how can I avoid it?

What is retaliatory eviction? Where a tenant makes a legitimate complaint to their landlord about the condition of their property …

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What’s the difference between a lodger, licence and tenant?

Most tenancies in the UK are Assured Shorthold Tenancies. However, if you share a property (or part of a property) …

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What if a I need to leave my tenancy early?

Most tenancies occur between a landlord (who owns the property ) and the tenant (who rents form the landlord) and …

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What is a deposit and why will I be asked to pay one?

A tenancy deposit is money that is intended to be held as security to make sure that the tenant pays …

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My landlord has given me notice, what does that mean?

NB: the COVID Act made some significant changes to the rules around eviction, you should check the most up to …

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What is the managing agent redress scheme and what does it mean for me?

A letting agent redress scheme can resolve disputes between letting agents and their customers, either landlords or tenants. Both landlords …

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