From the 1st June 2019 landlords and agents will not be able charge tenants fees to start or renew tenancy agreements that began after 1st June 2019.
There will be some limited times when a landlord or agent can charge a tenant a fee in connection with the tenants breach of the agreement (i.e. to provide replacement keys etc), if the tenant requests an adjustment to an existing agreement (i.e. change a joint tenant) or if the tenant instructs an agent to carry out a task, such as a property find.
If a landlord or agent does charge a fee they will be unable to use a Section 21 to end the tenancy until the money is returned to the tenant. Find out more about the Tenant Fees Act 2019.