A good tenants information pack is a great place to start to ensure that your tenants are provided with all the information they need to manage the tenancy. Its a good idea to include information about how to report repairs, emergency contacts, how and where to dispose of waste and how to report problems with ASB.
Waste management guide for tenants
How to deal with ASB guide for tenants
How to report repairs guide for tenants
Other things you should consider including would be:
- copies of gas and electrical safety certificates,
- copies of the EPC,
- copies of the How to Rent in England Leaflet
- and any user manuals for white goods, alarms or security systems.