A good tenants information pack is a great place to start to ensure that your tenants are provided with all the information they need to manage the tenancy. Its a good idea to include information about how to report repairs, emergency contacts, how and where to dispose of waste and how to report problems with ASB.

Waste management guide template for tenants

How to deal with waste in Newcastle

ASB guidance template for tenants template

How to report repairs guide template for tenants

Other things you should consider including would be copies of gas and electrical safety certificates, copies of the EPC, copies of the How to Rent in England Leaflet and any user manuals for white goods, alarms or security systems.