The Private Rented Service will be closed on 27th, 28th and 29th December. We will re-open on 2nd January 2025.
If you call us or send a email will respond to all messages on our return.
However if you are homeless, facing homelessness or have an issue of urgent disrepair please contact the departments below:
Homelessness:
Housing Advice Centre: are open as normal on working days.
Opening hours for advice: Monday to Friday, 8.30am to 12pm and 1pm to 4.30pm.
At all other times the Emergency Homeless Service is open. Telephone: 0800 1707 008 or email housingadvicecentre@newcastle.gov.uk
Urgent repairs:
Public Safety and Regulation: are open as normal on working days contact by email at psr@newcastle.gov.uk or call (0191) 2787878.
For other services and open hours go to: Christmas opening times for support services - Information Now