Newcastle City Council’s Housing Advice Service has launched a new freephone number for homelessness and rough sleepers to access support and advice.   


Previously residents were asked to use the Council’s free CityLife line number to access services available from voluntary and community partners from across the city, however this new dedicated number will mean the right, vital support and advice can be provided quickly through the Council’s Homeless Team and Housing Advice Centre.   


The freephone number is 0800 1707 008 and is available from 8:30am – 12noon and 1pm – 4:30pm on weekdays.   


Urgent support is available outside of these hours by calling 0800 1707 008 and following the instructions for the Emergency Homeless Officer.