There are few things in life more important than a safe secure and comfortable place to live. Our friendly, professional staff provide a range of help and advice that isn’t available anywhere else.

Home Finder Service

Our free and reliable Home Finder Service can help you find a home to meet your needs by:

  • Providing an online, easy to use Home Finder search
  • Only offering properties that meet the Newcastle Housing Accreditation Scheme standards
  • Helping you access our Rent Deposit Scheme
  • Providing a Tenancy Agreement checking service
  • Helping you to secure references

As part of our service we will ask about your income and any specific requirements you may have to help you find a house you can call home.

To use our Tenant Advice Service call 0191 2771438 or email privaterentedservice@newcastle.gov.uk

Tenants Advice Service

We provide a free, professional advice service that can help with a range of issues including:

  • Tenancy agreements
  • Help to pay your rent
  • Managing your tenancy
  • Looking after your home
  • Resolving disputes
  • Rent arrears and eviction.

When you register with our service you will also be able to access online training and a range of other services.

To use our Tenant Advice Service call 0191 2771438 or email privaterentedservice@newcastle.gov.uk