Report a problem with your tenancy

We have recently launched a new online form to allow both landlords and tenants to report a problem with their …

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Changes to how hate crime is reported in Newcastle

Stop Hate UK offer independent and confidential Hate Crime reporting services in commissioned areas around the UK. Whether you are …

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New customer query line

We are delighted to announce our new customer query line will be open from Monday 1st October.  The line will …

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Prevent … think safeguarding

Prevent is all about safeguarding, safeguarding us from the threat of terrorism.  Its one part of ‘CONTEST’, governments counter-terrorism strategy.  …

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Changes to HMO licencing – from 1st October

Starting from 1st October 2018 any property with five or more tenants, where two or more of the tenants are not related, …

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New ‘How to rent in England leaflet’

New ‘How to rent in England leaflet’ 26th June 2018 With a snazzy new design the new ‘How to rent …

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GDPR – are you compliant?

The General Data Protection Regulation (GDPR) was introduced on 25th May 2018, and if you are a landlord or agent …

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Changes to Gas safety checks

The Gas Safety (Installation and Use) (Amendment) Regulations 2018 came into force on 6th April 2018 making gas safety check …

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New code of practise announced for Letting and Managing agents

On 1 April 2018 the Ministries of Housing, Communities and Local Government (MHCLG) announced proposals for the introduction of new …

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