New for 2019 we are delighted to introduce this new session aimed at providing landlords and agents insight into Universal Credit, understand what tenants need to do to claim and how and when a landlord can apply for direct payments.   Delivered by DWP and the Private Rented Service Newcastle we hope this session will provide delegates with enoughknowledge to help manage their businesses and reduce the likelihood of arrears. The next date for this session will be announced shortly, to express an interest, or to find out more email us at