Private Rented Service Newcastle is the way Newcastle City Council supports landlords and tenants in the private sector.  We provide support and advice for private tenants and landlords to help create settled communities.

Advice worker

What we do

Our aim is to have a well-informed, well run and well managed private rented sector in Newcastle.

Our fully trained staff provide tenants, landlords and letting agents with a range of advice, training and services that are not available elsewhere to help create settled communities in our city.

How we help - landlords

The support we provide to landlords and letting agents includes our Tenant Finder Service, Empty Homes grants to help bring properties up to the Newcastle Accreditation Scheme standards, a programme of online and face to face training and a free professional advice service.

Find out more

How we help - Tenants

For tenants and prospective tenants we offer support though our Home Finder Service, Rent Deposit Guarantee Scheme and a free professional advice service.  We also offer a range of online training activities.

Find out more


We also offer support for students looking to move to Newcastle for the first time or who want to move out of student accommodation and into a home of their own.

Young couple with child

Newcastle Housing Accreditation Scheme

The Newcastle Housing Accreditation Scheme is a voluntary scheme that recognizes landlords who offer safe, decent, well managed homes.  All accredited properties must meet our high standards which have been set to help improve housing in the private rented sector for the benefit of tenants and landlords.

Find out more