As you probably know Universal Credit (UC) is paid based on a claimant’s circumstances at the end of their Universal Credit assessment period.   However many landlords are not aware of some of the rules around ending UC tenancies and can lose out on payments where UC is paid directly to them on behalf of a tenant. 

If you are taking a surrender of tenancy for a Universal Credit tenancy it is important make sure you know what will be paid on behalf of the tenant before returning deposits or losing contact with the tenant.   This useful guide looks at the three most common scenario and what you should do in you find yourself in these circumstances.